Guest Policies

At Comfy Inn Eldoret, we strive to provide clear and transparent policies to ensure a comfortable stay for all our guests.

Check-In & Out

Check-In3:00 PM
Check-Out10:00 AM

Weekend & Holiday Extension:
Additional 1 hour check-out on weekends and public holidays (subject to availability)

Early check-in and late check-out subject to availability and charges

Advance notice recommended for flexible arrangements

Children Policy

Comfy Inn warmly welcomes families with children of all ages.

0-4 years
Free
5-11 years
75% of room rate
12+ years
100% of room rate

Children must be accompanied by an adult during their stay

Cancellation

0-2 days

before arrival

No refund
3-7 days

before arrival

50% refund*
8-14 days

before arrival

100% refund*

*Refunds are less applicable taxes

Important Information

Check-In Reminder

Early check-in and late check-out requests are subject to room availability and may attract additional charges.

Family Friendly

Children of all ages are welcome. Please ensure children are accompanied by an adult at all times.

Non-Refundable After Check-In

Once check-in has been completed and payment made, it becomes non-refundable.

Flexible Arrangements

Guests are encouraged to inform reception in advance for any flexible check-in/out arrangements.

Comfy Inn Eldoret is committed to providing a comfortable, professional, and welcoming hospitality experience for all our guests.